Frequently Asked Questions
Everything you need to know about your SKINARMA order and gear.
How long does shipping take for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary depending on the destination and selected courier.
What is your return and exchange policy?
We offer a 14-day return policy for items in their original, unopened packaging. Please contact our support team to initiate a return or exchange for a different design.
Are SKINARMA cases compatible with wireless charging?
Yes, most of our protective cases are designed to be compatible with Qi-standard wireless chargers and MagSafe accessories, depending on the specific model.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I track my package once it has shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
Do you offer a warranty on your products?
SKINARMA provides a limited 6-month warranty against manufacturing defects. This does not cover normal wear and tear or accidental damage to your device.